Refund Policy

Returns & Refund Policy

We want you to love what you ordered. If something isn't right, here's how to claim a return or refund.

90-Day Return Window

You have 90 days from the date your order is delivered to request a return or refund. To be eligible, your item must be unused, in its original packaging, and in the same condition that you received it.

How to Start a Claim

To start a return or refund claim, contact us at {{ shop.email }} with your order number, the item(s) you'd like to return, and the reason for your request. Our team will respond with instructions within 1-2 business days.

Refunds

Once your return is received and inspected, we'll send you an email to confirm we've received it and let you know whether your refund has been approved. If approved, your refund will be processed to your original payment method within 5-10 business days.

Damaged, Defective, or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the item and packaging. We'll arrange a replacement or full refund at no additional cost to you.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again, then contact your card issuer or bank, as it may take some time before your refund is officially posted. If you've done this and still have not received your refund, please contact us at {{ shop.email }}.